Confidentiality

biletall.com knows it is important for you how your information is used and shared. We thank you for believing in us in using and sharing this information carefully and meticulously. This statement contains explanations on our confidentiality policy. By visiting biletall.com web site, you are deemed to have accepted and undertaken to follow the applications in the confidentiality statement.

Our information collection and sharing applications in scope of biletall.com web site are explained below.

Your IP Address

We use your IP address to diagnose the problems of our server and to manage our web site. Your IP address can be used to help recognizing you and to collect general demographical information about you.


Cookie Files

The cookie files used by our web site records your login information (e-mail address) to save you from the inconvenience of re-entering your login information each time you visit. Our web site may use cookie files to track your shopping, to provide contents on the travel services you may be interested in, and other reasons based on your processes on the web site.


Information we request from you

The registration forms, ticket sales and reservation screens, surveys and contests on our web sites may request your contact information (for instance your name, e-mail address, telephone numbers and mail address) and demographical information (such as your age and income level). Our transaction forms may also need your financial data (such as credit card numbers).


Why do we use the contact information and demographical information?

You contact information is used to contact with you regarding the processes you carry out at our web site, when required. Your contact information may be shared with the member companies. Whether this information be used for marketing purposes or not is left for you to decide. biletall.com, affiliates or subsidiaries may contact you by using your information, from time to time, and inform you about innovations or new services. Based on your choices, it may give your contact information to member companies or meticulously selected third parties and such third parties may contact you to offer discounts, exclusive offers or special services. When you no longer want to be contacted, although you had given permission before, this choice will not be valid if the database used to contact belongs to old purchases. Reserving the abovementioned situation, we will never share your name or address with other organizations except as imposed by the laws. If a third party transmits a court order or legal document that requests the disclosure of your identity, we will show the best reasonable effort to inform you about the situation by using your last valid address in our files, and we shall not be held responsible if your contact information is not up-to-date or if we are unable to notify you in any other way. In case of bankruptcy, assignment of trustee or transfer of the ownership in any other way, your contact information shall be transferred to the successor. biletall.com always reserves the right to share your contact information with the official authorities responsible from the public security, when they demand.


How do we use the financial information?

The collected financial information is used to check your sufficiency and to issue invoices for the services you purchase. We will never share your financial information with the third parties without your consent given beforehand. When you make a purchase at our web site, you are accepting your financial information to be given to third parties (banks, credit card companies, etc.) to receive provision to carry out your process.


How do we use the demographical information?

We use such information to adapt our web site according to the interest areas of our users. This information can be shared with advertisers, only together with the information of other users, in order to procure advertisements according to the target mass.


Other web sites/third party sellers and their confidentiality policies

This web site may contain links of other web sites. biletall.com is not responsible from the confidentiality applications or contents of such web sites or the confidentiality policies and applications of the third parties.


Our confidentiality precautions

This web site contains security measures that prevent the loss, misuse or modification of the information under our control. Our secure sockets layer (SSL) software is in compliance with the industrial standards and is among the best software currently available in scope of safe commercial transactions. This software encrypts your individual information such as credit card, name and address and prevents them to be read on the internet. biletall.com does not save the last four digits of your credits card numbers in scope of your web user profile. Naturally, we are sending all credit card numbers to the related credit card company during your order processes. We have physical, electronical and procedural security precautions regarding the collection, storage and disclosure of individually definable customer information. Our security procedures also mean we may request from you to prove your identity before we disclose such information to you, in some cases. It is important for you to protect your password and computer against unauthorized access. Make sure you log out from the system after using a shared computer. No employee of biletall.com is going to request your password, in any way. You must protect your Password to ensure the safety of your individual information.


Notifications and Revisions

Our establishment continuously develops itself, therefore our confidentiality statement can change, too. You should frequently visit our web site to see the latest modifications. Unless otherwise stated, our current confidentiality policy is valid for you and all information we have regarding your account. We stand behind our promises.

If you have any doubt or worry about this confidentiality statement, applications on this web site or any processes you carry out at this web site, please contact us by using our Customer Services link, and we are going to try to solve your problem.