Ticket Cancellation

You can carry out the cancellation, return, reserved ticket purchase, ticket suspension etc. processes online for the tickets you purchased via Biletall.com web site, mobile applications, agencies or call center. You can carry out the process by entering your ticket's PNR Number, your Telephone number or Surname information.

CANCELLING A TICKET
IS SO EASY AT BILETALL
You can cancel a ticket in 3 steps.
Examine Your Ticket
Tel
Carry Out Cancellation
Tel
Receive Refund
Tel

About Ticket Cancellation

  • Ticket cancellation right until 1 hour left in Biletall.com
     
     
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  • How to Cancel a Bus Ticket?

    If you purchased a bus ticket from Biletall.com, enter your PNR No and Passenger Surname or Phone Number information in the fields above. With the 'Return' button, the ticket is canceled and the credit card or debit card that is used to make payment is refunded. In order to cancel Metro Tourism tickets, calling 0850 222 34 55 Metro Tourism Call Center is required.

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  • How to cancel plane ticket ?

    If you have purchased Pegasus, Turkish Airlines, Anadolujet or Sunexpress Plane Ticket from Biletall.com, and you wish to cancel your ticket, enter your PNR No and Passenger Surname or Phone Number and click on Find My Tickets button to view your ticket. With the 'Return' button, the ticket is canceled and the credit card or debit card that is used to make payment is refunded.
    If you wish to cancel your ticket for flights on the same day or for only one or more passengers on multiple passenger flight tickets, you must call the Biletall.com Call Center at 0850 360 32 58.

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  • How to Cancel a Ferry Ticket?

    To cancel a BUDO ticket, you need to take a call from the BUDO Call Center at 0850 850 99 16.

    To cancel the IDO ticket you need to take a call from the IDO Call Center at 0850 222 44 36.

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  • When to Receive a Refund for a Canceled Ticket?

    The arrival time of the refund amount of the canceled tickets in your bank account varies depending on the bank. This period can be 7 weekdays for credit cards and 15 weekdays for debit cards. In the case of sales and cancellation transactions carried out on the same day, the banks hold the credit for a certain period of time and then delete the transaction from the provision. In such cases, both the payment and refund transactions will not be displayed on the account.

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