Ticket Cancellation

You can carry out the cancellation, return, reserved ticket purchase, ticket suspension etc. processes online for the tickets you purchased via Biletall.com web site, mobile applications, agencies or call center. You can carry out the process by entering your ticket's PNR Number, your Telephone number or Surname information.

CANCELLING A TICKET
IS SO EASY AT BILETALL
You can cancel a ticket in 3 steps.
Examine Your Ticket
Tel
Carry Out Cancellation
Tel
Receive Refund
Tel

About Ticket Cancellation

  • Ticket cancellation right until 1 hour left in Biletall.com

    You can cancel the bus tickets of 170 bus operators purchased from Biletall.com online 1 hour before the bus departure time. Bus operators whose tickets can not be cancelled 1 hour before are as follows; You can do this for all bus operators that are on the Biletall.com except for Aksel, Amasya İtimat Turizm, Antalya Toros, As Turizm, Bayburt Turizm, Cesur Bingöl, Dilek Seyahat, Elazığ Hazar Turizm, Elazığ Murat Turizm, Esadaş, Has Turizm A.Ş., Isparta Petrol, Kahramanmaraş Mehteroğlu Turizm, Kanberoğlu, Karadeniz Golden Turizm, Kargı Turizm, Kastamonu Güven Turizm, Köksallar, Kütahyalılar Turizm, Lider Elbistan, Lider Muş Tur, Lüks Barış Turizm, Lüks Ereğli, Lüks Erova Turizm, Lüks Mersin, Martur Trz.Ltd.Şti., Mersin Travel Turizm, Midyat, Midyat Güneydoğu Seyahat, Midyat Seyitoğlu, Muş Yolu Turizm, Net Turizm, Öz Elazığlılar Seyahat, Öz Elbistan, Öz Sivas Seyahat, Özen Turizm, Özlem Adana Turizm, Özlem Seyahat, Safran Turizm, Sas Seyahat, Siirt Petrol, Star Batman, Tokat Kale Seyahat, Tokat Seyahat, Tosya Seyahat, Turay Turizm, Ulusoy Seyahat, Villa Seyahat, Yeni Barış Turizm, Yeni Diyarbakır, Metro Turizm, Özkaymak, Balıkesir Turizm, Kale Seyehat, Efetur, Gürkan Turizm, İzmit Seyahat, Özemniyet, Lüks Artvin Seyahat, Balıkesir Uludağ, Kontur Turizm, Balikesir Vip Turizm, Pamukkale Turizm, Medine Turizm, Kastamonu Özlem Seyahat, Beydağı Turizm.

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  • How to Cancel a Bus Ticket?

    If you purchased a bus ticket from Biletall.com, enter your PNR No and Passenger Surname or Phone Number information in the fields above. With the 'Return' button, the ticket is canceled and the credit card or debit card that is used to make payment is refunded. In order to cancel Metro Tourism tickets, calling 0850 222 34 55 Metro Tourism Call Center is required.

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  • How to cancel plane ticket ?

    If you have purchased Pegasus, Turkish Airlines, Anadolujet or Sunexpress Plane Ticket from Biletall.com, and you wish to cancel your ticket, enter your PNR No and Passenger Surname or Phone Number and click on Find My Tickets button to view your ticket. With the 'Return' button, the ticket is canceled and the credit card or debit card that is used to make payment is refunded.
    If you wish to cancel your ticket for flights on the same day or for only one or more passengers on multiple passenger flight tickets, you must call the Biletall.com Call Center at 0850 360 32 58.

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  • How to Cancel a Ferry Ticket?

    To cancel a BUDO ticket, you need to take a call from the BUDO Call Center at 0850 850 99 16.

    To cancel the IDO ticket you need to take a call from the IDO Call Center at 0850 222 44 36.

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  • When to Receive a Refund for a Canceled Ticket?

    The arrival time of the refund amount of the canceled tickets in your bank account varies depending on the bank. This period can be 7 weekdays for credit cards and 15 weekdays for debit cards. In the case of sales and cancellation transactions carried out on the same day, the banks hold the credit for a certain period of time and then delete the transaction from the provision. In such cases, both the payment and refund transactions will not be displayed on the account.

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